Privacy Policy

Last updated: 2026-07-24.

What we process

To convert a PDF we receive the file you upload and, for scanned pages, send page images to our AI vision provider for transcription. Native (text) PDFs are extracted locally without a model.

Retention

Uploaded files and the Word documents we produce are automatically deleted within 6 hours. We do not keep your document contents beyond that window.

Accounts & payments

If you create an account we store your email and a page balance. Payments are processed by Stripe; we never see or store your card details. Stripe issues receipts and computes any applicable tax.

Bring-your-own-key

If you supply your own API key it is used only for that conversion, in memory, and is never stored or logged.

Contact

Questions: use the support channel on our homepage.